Effects of Non-normal Performance Distributions on the Accuracy of Utility Analysis

Utility analysis estimates the dollar value of human resource management programs (i.e., utility gain). We investigated whether a violation of the performance normality assumption affects the accuracy of the following four popular utility analysis procedures, all of which assume normality: 40% of mean salary, 70% of mean salary, global, and modified global. To assess the accuracy of results derived from using these normality-based procedures, we...