Linking flight attendants’ job crafting and OCB from a JD-R perspective: A daily analysis of the mediation of job resources and demands

This study aims to examine the mediating effect of increasing job resources and challenge job demands on the relationship between flight attendants’ daily job crafting and daily organizational citizenship behavior (OCB). Drawing on the job demands-resources model, we proposed that daily task, relational, and cognitive crafting would be positively associated with daily OCB by increasing job resources and challenge job demands. To test this...