Moderators and mediators of cross-cultural training effectiveness: literature review and development of a conceptual model

The aim of the study is to develop an encompassing conceptual model of cross-cultural training (CCT) effectiveness which illustrates the relationship between CCT and intercultural competence. A literature review was conducted in order to identify relevant contextual moderators and mediators of CCT effectiveness. The literature review focuses on 20 journal articles and three doctoral dissertations published between 1966 and 2015, and reveals that...