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Knowledge management for logistics service providers: the role of learning culture

Published on Apr 11, 2016in Industrial Management and Data Systems3.73
· DOI :10.1108/IMDS-06-2015-0262
Andrew L. Cooper1
Estimated H-index: 1
(AFIT: Air Force Institute of Technology),
Joseph R. Huscroft6
Estimated H-index: 6
(AFIT: Air Force Institute of Technology)
+ 1 AuthorsBenjamin T. Hazen23
Estimated H-index: 23
(UT: University of Tennessee)
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Abstract
Purpose – Knowledge management capabilities have proven to be key success factors for organizations within our increasingly information-based economy. Although knowledge management literature has a rich history, less is known about how an organization’s learning culture affects outcomes realized via knowledge management initiatives. Moreover, there is a dearth of understanding regarding how to successfully operationalize knowledge management activities in order to achieve performance in the dynamic logistics and supply chain management environment. Rooted in competence-based theory, the purpose of this paper is to examine the role that learning culture plays with regard to knowledge management capabilities, human capital, and organizational performance at logistics service providers. Design/methodology/approach – This study uses survey data from 448 managers and covariance based structural equation modeling to assess how knowledge management, learning culture, and human capital influence organizational pe...
  • References (64)
  • Citations (3)
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References64
Newest
Published on Sep 1, 2015in Journal of Management in Engineering3.27
Carlos H. Caldas25
Estimated H-index: 25
(University of Texas at Austin),
Richard W.T. Elkington1
Estimated H-index: 1
(University of Texas at Austin)
+ 1 AuthorsJung-Yeol Kim5
Estimated H-index: 5
(University of Texas at Austin)
AbstractAs many professionals near the traditional retirement age, organizations are finding themselves facing a potential mass exodus of their most senior and experienced employees. These potential retirees have a knowledge inventory accrued through a career of successes and failures in their fields. This knowledge base is often the foundation of decisions that enhance operational efficiency, foster innovation, reduce the occurrence of critical errors, and enable corporate growth strategies. Th...
Published on Jan 1, 2015
van Wouter Wezel1
Estimated H-index: 1
,
Kenneth N. McKay10
Estimated H-index: 10
,
T. Wäfler1
Estimated H-index: 1
Published on Jun 3, 2014in Industrial Management and Data Systems3.73
Chin Fu Ho1
Estimated H-index: 1
(Takming University of Science and Technology),
Pei-Hsuan Hsieh4
Estimated H-index: 4
,
Wei-Hsi Hung9
Estimated H-index: 9
(CCU: National Chung Cheng University)
Purpose – The purpose of this paper is to attempt to assist firms in applying knowledge management (KM) through developing an integrated model which considers knowledge enablers, knowledge circulation processes (KCP), and job performance. Design/methodology/approach – This study utilizes a questionnaire technique to validate the proposed integrated model. Structural equation modeling also validated the model. Findings – All dimensions in the construct of organizational culture positively impact ...
Published on Dec 1, 2013in Human Resource Management Review3.63
Mark L. Lengnick-Hall15
Estimated H-index: 15
(UTSA: University of Texas at San Antonio),
Cynthia A. Lengnick-Hall14
Estimated H-index: 14
(UTSA: University of Texas at San Antonio),
Carolee M. Rigsbee1
Estimated H-index: 1
(UTSA: University of Texas at San Antonio)
Abstract Most SHRM research has concentrated on single, focal organizations and on activities taking place within the firm. The purpose of this article is to lay a foundation for studying SHRM in the supply chain. We present a framework which identifies factors that influence whether adopting a supply chain orientation (SCO) is effective, and articulates the contingencies that shape SHRM practices needed to achieve and capitalize on SCO. We make several contributions to the strategic human resou...
Published on Jul 11, 2013in Journal of Knowledge Management4.60
Karim Moustaghfir4
Estimated H-index: 4
(Al Akhawayn University),
Giovanni Schiuma23
Estimated H-index: 23
(University of Basilicata)
Purpose – This introduction paper to the special issue on “The twenty‐first century knowledge‐based value drivers of innovation and sustainable development” aims to focus on such relationships between knowledge, learning, capabilities, innovation and competitive advantage in different forms of organization: businesses, clusters and regions. The purpose is to point out the conceptual pillars and contribute to the ongoing debate on: how knowledge assets impact organizational performance, what are ...
Published on Jan 4, 2013in The Learning Organization
Angelos Pantouvakis14
Estimated H-index: 14
(UniPi: University of Piraeus),
Nancy Bouranta7
Estimated H-index: 7
(University of Western Greece)
Purpose – The aim of this paper is to develop a theoretical framework and conduct an empirical study across different service sectors to investigate the inter‐relationships between organizational learning culture, employee job satisfaction and their impact on customer satisfaction. It also aims to examine an individual‐level variable (educational level) to see if it exerts possible moderating effects on the aforementioned relationships.Design/methodology/approach – A structured questionnaire was...
Published on Jan 1, 2013in Frontiers in Psychology2.13
Daniel Lakens23
Estimated H-index: 23
(TU/e: Eindhoven University of Technology)
Effect sizes are the most important outcome of empirical studies. Most articles on effect sizes highlight their importance to communicate the practical significance of results. For scientists themselves, effect sizes are most useful because they facilitate cumulative science. Effect sizes can be used to determine the sample size for follow-up studies, or examining effects across studies. This article aims to provide a practical primer on how to calculate and report effect sizes for t-tests and A...
Published on Dec 1, 2012in International Journal of Production Economics5.00
Jane Barnes3
Estimated H-index: 3
(Meredith College),
Ying Liao7
Estimated H-index: 7
(Meredith College)
The role of human capital as a source of competitive advantage has long been recognized; however, there has been little research into the competencies required in the supply chain management system. This paper strengthens the ties between supply chain and human resource management by examining the competencies inherent in successful supply chain management systems. Using structural equation modeling we assess the linkages between individual, network and inter-organizational competencies, investm...
Published on Jan 27, 2012in Industrial Management and Data Systems3.73
Ru-Jen Lin9
Estimated H-index: 9
(LHU: Lunghwa University of Science and Technology),
Rong‐Huei Che1
Estimated H-index: 1
(LHU: Lunghwa University of Science and Technology),
Chiu‐Yao Ting1
Estimated H-index: 1
(LHU: Lunghwa University of Science and Technology)
Purpose – Organizations are facing a rapidly changing environment and there is a greater need to understand customers' demands and competitors' strategies for the development of product innovation. The purpose of this paper is to explore the effects of market orientation, market knowledge and customer knowledge management on product innovation performance from the perspective of dynamic capability.Design/methodology/approach – The data were collected from high‐tech firms in Taiwan. This study em...
Published on Apr 5, 2011in Journal of Workplace Learning
Teresa Rebelo5
Estimated H-index: 5
(UC: University of Coimbra),
Adelino Duarte Gomes2
Estimated H-index: 2
(UC: University of Coimbra)
Purpose – The aim of this study is to assess the relationship between some variables (organizational structure, organizational dimension and age, human resource characteristics, the external environment, strategy and quality) and organizational learning culture and evaluate the way they interact with this kind of culture.Design/methodology/approach – Data were collected from 107 Portuguese companies, where a total of 1,122 workers were asked about learning culture through a questionnaire. Data a...
Cited By3
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Published on Oct 2, 2018in Knowledge Management Research & Practice1.49
Susanne Durst13
Estimated H-index: 13
(University of Skövde),
Pietro Evangelista13
Estimated H-index: 13
(National Research Council)
ABSTRACTThis position paper is interested in determining the current state of research on knowledge management (KM) in logistics, By emphasising the important role of logistics at global level, the...
Published on Nov 20, 2017in Management Decision1.96
Rodrigo Valio Dominguez Gonzalez4
Estimated H-index: 4
,
Tatiana Massaroli Melo2
Estimated H-index: 2
Purpose Organizations are currently set in a background of dramatic discontinuity, i.e., environments that require continuous change due to fierce competition and market latent demands. From this perspective, it becomes eminent for organizations to develop an organizational context that stimulates routines reconstruction and internal capabilities to continue to be a competitive organization. The purpose of this paper is to examine entry and exit relationships of knowledge management (KM). Entrie...
Published on Aug 1, 2017in Knowledge Management Research & Practice1.49
Rodrigo Valio Dominguez Gonzalez4
Estimated H-index: 4
(State University of Campinas)
Knowledge management (KM) is based on contextual factors of the organization, such as human resources, organizational culture, and organizational structure, developed separately by the organizations. This research aims to identify clusters for the development of these contextual factors. The research was based on an instrument containing questions that evaluate the degree of development of the contextual factors of the organization. We collected data from 78 companies of the Brazilian automotive...
View next paperKnowledge Management: An Organizational Capabilities Perspective