USING WEB‐BASED FRAME‐OF‐REFERENCE TRAINING TO DECREASE BIASES IN PERSONALITY‐BASED JOB ANALYSIS: AN EXPERIMENTAL FIELD STUDY

We identify sources of biases in personality‐based job analysis (PBJA) ratings and offer a Web‐based frame‐of‐reference (FOR) training program to mitigate these biases. Given the use of job analysis data for the development of staffing, performance management, and many other human resource management systems, using biased PBJA ratings is likely to lead to a workforce that is increasingly homogenous in terms of personality but not necessarily a...