The Target of Incivility Cannot Be an Island: Group Influence and Social Comparison

This study extended incivility theory and research by conceptualizing group-level incivility within units across one organization as a social context which influenced the incidence of individual-level incivility, and moderated the negative impact of incivility on individual outcomes. Consistent with attraction-selection-attrition model (Schneider, 1975) and social information processing theory (Salancik & Pfeffer, 1978), data collected from 707...