LEVERAGING SOCIAL CAPITAL AND ABSORPTIVE CAPACITY FOR KNOWLEDGE INTEGRATION: A CASE STUDY OF A CROSS-ORGANIZATION IT PROJECT

Based on an in-depth case study, this article studies a collaborative IT project (one IT service vendor and three clients) involving intensive knowledge integration activity. It explains how social capital (e.g. relational, cognitive, structural), absorptive capacity (e.g. exploratory, exploitative, transformative) interact with each other with the support of organizational culture (e.g. collective, cooperative, compatible) to ensure the success...