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Shan Ling Pan
University of New South Wales
EngineeringInformation systemComputer scienceManagement scienceKnowledge management
214Publications
37H-index
4,666Citations
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Publications 213
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#1Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
#2Miao Cui (DUT: Dalian University of Technology)H-Index: 11
Last. Jinfang Qian (DUT: Dalian University of Technology)H-Index: 1
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Abstract The outbreak of the COVID-19 pandemic has created significant challenges for people worldwide. To combat the virus, one of the most dramatic measures was the lockdown of 4 billion people in what is believed to be the largest quasi-quarantine in human history. As a response to the call to study information behavior during a global health crisis, we adopted a resource orchestration perspective to investigate six Chinese families who survived the lockdown. We explored how elderly, young an...
3 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 13
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
Last. Suling Jia (Beihang University)H-Index: 3
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The perennial issue of information value creation needs to be understood in the contemporary era of a more networked user environment enabled by information technology (IT). This mixed‐methods study investigates information value cocreation from the social informatics perspective to surface sociotechnical implications for IT design and use, since cocreation is inherently social and technology‐mediated. Specifically, the cocreation of software as an information‐intensive product is examined. Data...
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#1Yenni Tim (UNSW: University of New South Wales)H-Index: 5
#2Petri Hallikainen (USYD: University of Sydney)H-Index: 9
Last. Toomas Tamm (UNSW: University of New South Wales)H-Index: 5
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Abstract Increased access to data and affordable technologies today has made business analytics within the reach of most organizations. However, many organizations are unsure of how to translate their analytics use into organizational value. While the area of business analytics value creation has become a popular point of discussion amongst practitioners, much research is needed to provide insights into the effective use of business analytics. The objective of this paper is to deepen understandi...
5 CitationsSource
#1Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
#2Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 13
Last. L. G. Pee (NTU: Nanyang Technological University)H-Index: 1
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3 CitationsSource
#1Sixuan Zhang (Beihang University)H-Index: 3
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
Last. Tao Hua Ouyang (Beihang University)H-Index: 6
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Abstract This study aims to advance research on crowdsourcing processes by exploring practices that foster collaboration between internal employees and external users. We conduct a case study of Miui.com, a crowdsourcing platform launched by one of the world’s leading smartphone makers and also a Fortune 500 company, Xiaomi Inc. Our findings complement previous work on crowdsourcing by showing that collaboration between employees and users can be promoted by building social translucence into the...
1 CitationsSource
#1Wenyu Du (Beihang University)H-Index: 3
#1Wenyu (Derek) Du (Beihang University)
Last. Junjie Wu (Beihang University)
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Vendor capabilities are an important research stream in the IT outsourcing literature. The extant studies have generated rich findings on how vendors develop capabilities, but these findings have m...
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#1Dan Zhang (NKU: Nankai University)H-Index: 1
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
Last. Wenyuan Liu (Yanshan University)H-Index: 1
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Abstract Under rapid urbanization, cities are facing many societal challenges that impede sustainability. Big data analytics (BDA) gives cities unprecedented potential to address these issues. As BDA is still a new concept, there is limited knowledge on how to apply BDA in a sustainability context. Thus, this study investigates a case using BDA for sustainability, adopting the resource orchestration perspective. A process model is generated, which provides novel insights into three aspects: data...
2 CitationsSource
#1Felix Ter Chian Tan (UNSW: University of New South Wales)H-Index: 9
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
Last. Meiyun Zuo (RUC: Renmin University of China)H-Index: 4
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1 CitationsSource
#1Miao Cui (DUT: Dalian University of Technology)H-Index: 2
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 37
Last. Lili Cui (SUFE: Shanghai University of Finance and Economics)H-Index: 3
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