Task support of electronic patient care report (ePCR) systems in emergency medical services: An elaboration likelihood model lens

This paper aims to investigate the antecedents of task support in the context of electronic patient care report (ePCR) in the emergency medical service (EMS). Although electronic health record has generated significant interest, the area of EMS has been largely overlooked in the literature. This study examines characteristics related to the ePCR system—information quality, security protection, and normative cues—and their impact on EMS task...