How does servant leadership influence employees' service innovative behavior? The roles of intrinsic motivation and identification with the leader
Abstract
Purpose With the rapid development of the service industry, service innovation has gradually become a hot topic in business today. How to further improve employees' service innovative behaviors has become critical to organizations' survival and success. Servant leadership, as a leadership style characterized by serving others, is closely related to employees' service innovative behaviors. Therefore, the purpose of this study is to develop a...
Paper Details
Title
How does servant leadership influence employees' service innovative behavior? The roles of intrinsic motivation and identification with the leader
Published Date
Jun 2, 2020
Journal
Volume
15
Issue
4
Pages
571 - 586
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