How do BRM-training participants understand non-technical skills?

Non-technical skills (NTS) can be defined as “the cognitive, social and personal resource skills that complement technical skills and contribute to safe and efficient task performance” (Flin et al. 2008, Safety at the sharp end: a guide to non-technical skills , p. 1). This paper aims to explore how bridge officers understand and discuss the non-technical skills involved in behavior and performance of participants in Bridge Resource Management...