Original paper
It's How You Say It
Published: Sep 25, 2019
Abstract
Designing chatbots that produce language that is natural and appropriate to a given context is critical in satisfying user expectations. Currently, little is known about how a chatbot's linguistic choices should be designed to conform with the language humans produce in similar contexts. In this paper, we draw on existing sociolinguistic theory to adapt a technique calledregister analysis to (a) characterize the linguistic register used by...
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