Helping consumers to overcome information overload with a diversified online review subset

Redundant online reviews often have a negative impact on the efficiency of consumers’ decision-making in their online shopping. A feasible solution for business analytics is to select a review subset from the original review corpus for consumers, which is called review selection. This study aims to address the diversified review selection problem, and proposes an effective review selection approach called Simulated Annealing-Diversified Review...