Original paper
Corporate responsibility for employees and service innovation performance in manufacturing transformation
Abstract
Purpose The purpose of this paper is to examine, within a context of manufacturing transformation, whether corporate responsibility for employees (CRE) promotes the service innovation performance (SIP) of the firm; whether this effect is mediated by employee innovative behavior (EIB), and how two control mechanisms (process-control (PC) and outcome-control mechanism) moderate the relationship. Design/methodology/approach Drawing on social...
Paper Details
Title
Corporate responsibility for employees and service innovation performance in manufacturing transformation
Published Date
Sep 19, 2019
Volume
24
Issue
6
Pages
580 - 595
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