Is Moodle or WhatsApp the preferred e-learning platform at a South African university? First-year students’ experiences

First-year students are compelled by South African universities to use the Moodle e-learning management platform. Recent studies outline that this creates challenges during the learning process, since students struggle to use Moodle owing to their disadvantaged school background; however, they are familiar with and good at using the WhatsApp social media platform. While these studies have attempted to provide possible solutions, there is a need...