When your problem becomes my problem: The impact of airline IT disruptions on on‐time performance of competing airlines

Research Summary We study the effect of firm disruptions on competitor performance in the presence of shared resources in the U.S. airline industry. While scholars have investigated both the effects of industry‐wide and firm‐specific disruptions, little work has examined the effect on competitors, who are increasingly reliant on interconnected resources in the digital age. Results from a series of recent information technology (IT) outages...