Impact of the usage of social media in the workplace on team and employee performance
Abstract
How does the usage of social media in the workplace affect team and employee performance? To address this cutting edge and up-to-date research question, we ran a quasinatural field experiment, collecting data of two matched-sample groups within a large financial service firm in China. We find that work-oriented social media (DingTalk) and socialization-oriented social media (WeChat) are complementary resources that generate synergies to improve...
Paper Details
Title
Impact of the usage of social media in the workplace on team and employee performance
Published Date
Dec 1, 2019
Journal
Volume
56
Issue
8
Pages
103160 - 103160
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