Is collaboration a better way to develop trust after opportunism? Distinguishing firm and boundary spanner opportunism

Building on equity theory, we integrate trust-repair and response-to-opportunism studies to distinguish individual boundary spanner opportunism from firm opportunism and examine how these two types of opportunism influence the effect of collaboration on post-opportunism trust restoration, a crucial yet challenging context for trust development. We further examine the effect of two alternative strategies to collaboration: tolerance, and...