Knowledge agents as drivers of environmental sustainability and business performance in the hospitality sector
Abstract
null null This study examines the role of knowledge agents as key enablers in the process of creating and updating the environmental knowledge base of a firm and, in doing so, having a positive effect on business performance. From the perspective of a hotel as the most important cog in the machinery of the hospitality sector, knowledge agents are those individuals who can provide information and knowledge that enables the firm to deal with...
Paper Details
Title
Knowledge agents as drivers of environmental sustainability and business performance in the hospitality sector
Published Date
Feb 1, 2019
Journal
Volume
70
Pages
381 - 389
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