Review paper
The central role of knowledge integration capability in service innovation-based competitive strategy
Abstract
This study examines how B2B service firms organize and manage knowledge in order to deliver new value adding solutions and in turn competitive advantage, addressing calls for research into this important, yet neglected area. Specifically, this study: (1) examines the role of the antecedents of knowledge integration capability (KIC) in service innovation-led competitive advantage in project-oriented B2B service firms; and (2) models and...
Paper Details
Title
The central role of knowledge integration capability in service innovation-based competitive strategy
Published Date
Jan 1, 2019
Volume
76
Pages
144 - 156
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