Balanced scorecard-based analysis about European energy investment policies: A hybrid hesitant fuzzy decision-making approach with Quality Function Deployment

This study aims at analyzing the performance results of the European policies in energy investment within an integrated multidimensional quality measurement approach. For this purpose, the quality function deployment is adopted to the multidimensional performance measurement based on the balanced scorecard method. The dimensions and criteria of customer and technical requirements, process design, and performance measurement are defined to...