information about Service quality field
Field Hierarchy
Parent | |||
---|---|---|---|
Economics 11.8M papers | Business 11.7M papers | Marketing 2.8M papers | Service (business) 1.2M papers |
Economy 660k papers | |||
Current | |||
Service quality 113k papers | |||
Child | |||
Loyalty business model 24.9k papers | Customer retention 24k papers | Customer advocacy 14.5k papers | SERVQUAL 7,622 papers |
Customer delight 7,575 papers | Customer to customer 7,395 papers | Customer intelligence 7,346 papers | Customer equity 5,273 papers |
Voice of the customer 4,295 papers | Service recovery 2,888 papers |
Trends
Field Trends