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Service quality

https://www.wikidata.org/wiki/Q1221081

Field Hierarchy

Parent
Economics 11.9M papers	Business 11.9M papers	Marketing 2.9M papers	Service (business) 1.2M papers
Economy 664k papers
Current
Service quality 115k papers
Child
Loyalty business model 25.3k papers	Customer retention 24.2k papers	Customer advocacy 14.6k papers	SERVQUAL 7,718 papers
Customer delight 7,647 papers	Customer to customer 7,453 papers	Customer intelligence 7,401 papers	Customer equity 5,319 papers
Voice of the customer 4,316 papers		Service recovery 2,900 papers

Trends

Notes

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History