information about Service quality field

Field Hierarchy
Parent
Business
13.8M papers
Economics
12.6M papers
Marketing
3M papers
Economy
692k papers
Current
Service quality
114k papers
Child
Customer retention
24.1k papers
Customer advocacy
14.8k papers
Customer delight
7,613 papers
SERVQUAL
7,504 papers
Customer equity
5,338 papers
Service recovery
2,923 papers
Trends