Service quality

https://www.wikidata.org/wiki/Q1221081

Field Hierarchy

Parent
Economics 11.7M papers	Business 11.6M papers	Marketing 2.8M papers	Service (business) 1.2M papers
Economy 654k papers
Current
Service quality 112k papers
Child
Loyalty business model 24.6k papers	Customer retention 23.7k papers	Customer advocacy 14.3k papers	Customer delight 7,496 papers
SERVQUAL 7,395 papers	Customer to customer 7,336 papers	Customer intelligence 7,262 papers	Customer equity 5,209 papers
Voice of the customer 4,257 papers		Service recovery 2,867 papers

Trends

Notes

History