Understanding community in synchronous online learning: do perceptions match behaviours?

The community of inquiry (CoI) framework is becoming increasingly popular in online learning. The relationships among CoI constructs (cognitive, teaching and social presences) were generally investigated through surveys. However, some methodological challenges were noticed in CoI studies such as the limitations in data diversity or data verification. Hypothesising that learners’ perceptions about CoI constructs may not reflect their actual...