Maximising the Competitive Value of Product Design Innovation: Re-framing and Re-aligning the Business-Design Relationship

product design industry to business and strategy development processes of contemporary organizations. It embarks from the observation that whilst some policy-makers and enlightened businesses recognize the role and value of design beyond the traditional and narrow confines of technical or ‘commodity’ input, many fail to understand its potential as a transformative tool. Applying evidence from three empirical studies (undertaken by the authors in...