Participatory facility design challenges in two university hospitals

Healthcare (HC) providers are expected to enhance their work efficiency, while resources for HC remain scarce. In order to accomplish this, efficient work environments must be developed. Although not yet a common practice in today’s hospitals, participatory design is a useful tool for improving HC facility design (FD). Thematic interviews were used as a study method. Employees from two Finnish central hospitals (n = 14) were interviewed. The...