Flow Experience and Organizational Citizenship Behaviour among Hotel Employees: Moderating Effect of Socio-Cultural Factor

Flow, a positive psychology movement making normal life more fulfilling, is claimed to have a strong impact and proven to correlate positively with performance enhancement. As the nature of hotel jobs may give high level of stress and create many problems for people, the presence of Flow characteristics may affect among the hotel employees. The objective of this study is to distinctively investigate the influence of flow on organizational...