Self-organizing behavior in collective choice models: laboratory experiments
Abstract
Purpose – The purpose of this paper is to consider queuing systems where captive repeat customers select a service facility each period. Are people in such a distributed system, with limited information diffusion, able to approach optimal system performance? How are queues formed? How do people decide which queue to join based on past experience? The authors explore these questions, investigating the effect of information availability, as well...
Paper Details
Title
Self-organizing behavior in collective choice models: laboratory experiments
Published Date
Mar 21, 2016
Journal
Volume
54
Issue
2
Pages
288 - 303
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Notes
History