Original paper
Predictors of Formal Control Usage in IT Outsourcing Partnerships
Abstract
Client control over the vendor has been identified as a critical factor in successfully managing information technology outsourcing relationships. Though prior studies have suggested that “how much” control is exercised has significant ramifications for individuals and firms, relatively few studies have operationalized and studied this important concept. In this study, we define the amount of formal control as the variety of mechanisms used by a...
Paper Details
Title
Predictors of Formal Control Usage in IT Outsourcing Partnerships
Published Date
Jun 1, 2008
Journal
Volume
19
Issue
2
Pages
126 - 143
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Notes
History