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Information Systems Research
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Crowdsourced information, such as online ratings, are increasingly viewed as a critical source for understanding local market dynamics. A key aspect of utilizing online ratings to derive competitive market intelligence is to delineate the systematic relationship between local market structure and distributional properties of online ratings. As one of the earliest papers in this stream, combining demographic, population, and restaurant review data from Yelp.com for 372 isolated markets in the U.S...
#1Chih-Hung PengH-Index: 2
#2Nicholas H. Lurie (UConn: University of Connecticut)H-Index: 13
Last.Sandra A. Slaughter (Georgia Institute of Technology)H-Index: 33
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#1T. Ravichandran (RPI: Rensselaer Polytechnic Institute)H-Index: 19
#2Simona Ileana Giura (SUNY: State University of New York System)
Although firms in many industries have been forming alliances at an increasing rate in their effort to develop new competencies by learning from their partners, many alliances fail to achieve their...
#1Yingjie Zhang (CMU: Carnegie Mellon University)H-Index: 3
#2Yingjie Zhang (UTD: University of Texas at Dallas)
Last.Xiaoyi Wang (ZJU: Zhejiang University)H-Index: 1
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Low engagement rates and high attrition rates have been formidable challenges to mobile apps and their long-term success. To date, little is known about how companies can scientifically detect user...
#1Yan Huang (UM: University of Michigan)H-Index: 6
#2Stefanus Jasin (UM: University of Michigan)H-Index: 5
Last.Puneet Manchanda (UM: University of Michigan)H-Index: 25
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As firms recast their view of customer interaction from a transactional to a relationship-based mindset, their focus has moved towards building and leveraging “customer engagement”; however, customer engagement as a construct has proven hard to define and measure. We therefore propose a modeling approach that treats customer engagement as a latent variable while including its antecedents and consequences (business outcomes). Specifically, we propose a novel two-stage data analytic modeling appro...
#1Jeffrey D. Shulman (UW: University of Washington)H-Index: 8
#2Xianjun Geng (Tulane University)
Should mobile app platforms make it harder or easier for consumers to discover in-app purchase prices before they purchase an app? This research provides insights for both platforms and the app dev...
#1Sunghun ChungH-Index: 5
#2Animesh AnimeshH-Index: 10
Last.Alain PinsonneaultH-Index: 29
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While software patents have been growing steadily since 1996 when the restrictions on the patentability of software were eliminated, their value and impacts on firm’s profits remain unclear and ambiguous. Drawing on the real option theory and the literature on exploration and exploitation, we develop a novel theoretical framework to assess the value of software patent. Moreover, we examine the impact of contextual factors related to the nature of innovation underlying firms’ patent portfolios (e...
#1Barrie R. Nault (U of C: University of Calgary)H-Index: 22
#2Steffen Zimmermann (University of Innsbruck)H-Index: 8
The open internet is plagued by congestion that restricts the development of sophisticated internet-based services. Broadband and edge providers have proposed a two-tier internet with a fee-based f...
#1Jong Seok Lee (UT: University of Tennessee)H-Index: 11
#2Mark Keil (J. Mack Robinson College of Business)H-Index: 54
Last.Eliezer ShalevH-Index: 1
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In this research, we focused on one of the core issues associated with Information Technology (IT) project management, namely the tendency to inadequately manage project risks. Project managers (PM...
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