Review paper
Analyzing the impact of a firm's capability on outsourcing success: A process perspective
Abstract
We investigated the effect of a firm's resource capabilities and interaction processes on the success of IT outsourcing. Grounded in available literature on outsourcing relationship and process theory as well as a resource-based view of the IT resource capability, a conceptual model was composed to examine the causal structure of capability, process, and relationship in IT outsourcing. We identified the firm's resource capability factors and,...
Paper Details
Title
Analyzing the impact of a firm's capability on outsourcing success: A process perspective
Published Date
Jan 1, 2008
Journal
Volume
45
Issue
1
Pages
31 - 42
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