Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS®Hospital Survey Scores
Abstract
To evaluate the need for survey mode adjustments to hospital care evaluations by discharged inpatients and develop the appropriate adjustments.A total of 7,555 respondents from a 2006 national random sample of 45 hospitals who completed the CAHPS Hospital (HCAHPS [Hospital Consumer Assessments of Healthcare Providers and Systems]) Survey.We estimated mode effects in linear models that predicted each HCAHPS outcome from hospital-fixed effects and...
Paper Details
Title
Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS®Hospital Survey Scores
Published Date
Mar 12, 2009
Journal
Volume
44
Issue
2p1
Pages
501 - 518
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