Attitudes toward computers: when do they predict computer use?

Many people in the MIS field have accepted the idea that attitudes affect the frequency and type of computer use but research has provided inconsistent results. This paper, therefore, explores the conditions under which attitudes can predict computer use, investigating both workers' volitional control and their knowledge of the technology. Analyses are based on responses of 168 white-collar employees in 77 computer-using work groups. Attitudes...