Impact of ERP systems on work and work‐life

Purpose The purpose of this paper is to empirically identify the post‐implementation impact of enterprise resource planning (ERP) systems on work and work‐life of managerial‐level end‐users, in terms of problem‐solving support, job discretion, management visibility and cross‐functionality, authority and decision rights, and overall impact on organization, in Sri Lanka. Design/methodology/approach Survey methodology was used and managerial‐level...