Review paper

An examination of the IT satisfaction of small-business users

Volume: 35, Issue: 3, Pages: 127 - 137
Published: Mar 1, 1999
Abstract
Although there are many articles in the MIS literature which address small-business computing, in effect the organizations represented in these studies are, in many ways, similar to medium- and large-sized organizations. In this article, we focus on businesses that are truly small: they have very few employees and there is no formal MIS department. In this environment, the small business owner/manager is the principal user and has to perform...
Paper Details
Title
An examination of the IT satisfaction of small-business users
Published Date
Mar 1, 1999
Volume
35
Issue
3
Pages
127 - 137
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