A passage to India: A dual case study of activities, processes and resources in offshore outsourcing of advanced services
Abstract
Research has shown that offshore outsourcing processes may influence the behavior and strategic choices of firms, but little is known about the determining factors that influence the evolution and outcomes of those processes. Furthermore, longitudinal studies able to generate such insights are lacking. This paper suggests a detailed, activity-based approach to the study of the process of offshore outsourcing of high-value, advanced service...
Paper Details
Title
A passage to India: A dual case study of activities, processes and resources in offshore outsourcing of advanced services
Published Date
Apr 1, 2012
Journal
Volume
47
Issue
2
Pages
311 - 326
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Notes
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