Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice
Abstract
Recent innovations in organizational forms, such as delayered management, empowered workers, telework, and ad hoc work groups, have created a need to ensure that communication between dispersed knowledge workers can be supported. The movement toward a less cohesive workplace suggests a need to deploy computer-based media, but it is not clear which media should be deployed and under what circumstances. Addressing such significant issues must...
Paper Details
Title
Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice
Published Date
Apr 1, 1998
Journal
Volume
9
Issue
2
Pages
160 - 175
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