Original paper
Measuring Online Trust of Websites: Credibility, Perceived Ease of Use, and Risk
Pages: 370
Published: Jan 1, 2005
Abstract
As the use of the web for ecommerce and information access continues to expand, user trust of websites has come under inspection. Empirical study of online trust is constrained by the shortage of high-quality measures of general online trust. The development of such measures is a priority for MIS researchers. This paper presents a new instrument for use in studying trust of an individual in a given website. The instrument was tested with two...
Figures & Tables
Figure 1: Model of Online Trust
Table 1 Factor loadings for constructs of the website trust model
Table 2 CFA results for (i) first data sample and (ii) holdout sample
Paper Details
Title
Measuring Online Trust of Websites: Credibility, Perceived Ease of Use, and Risk
Published Date
Jan 1, 2005
Pages
370
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