Outsourcing Success: It's All in the Governance: Making Deals Work Daily Takes a Long-Term View

Outsourcing is null of those topical perennials that bloom, wither, and rebloom in the business landscape. Deal styles evolve, then change. Traditional approaches involving simple information technology services are tried, ended, and retried in-house, or with other vendors. Or business transactions take on a global cast, emerging in firms scattered amid the sacred cows of India, in the upstart capitalist hubs of China, the tropics of the...