Should a retailer sell its own extended warranties or resell those from the manufacturer when confronting supplier encroachment?

Volume: 72, Issue: 9, Pages: 2046 - 2058
Published: Jul 2, 2020
Abstract
Due to fierce competition in the product market under conditions of supplier encroachment, many brand name retailers, including Sears, Best Buy, and Circuit City, depend on the extended warranty contracts that they sell along with the products. The distribution of extended warranties through an intermediary can be characterized in terms of two basic forms. A large proportion of retailers sell their own extended warranty, whilst others choose to...
Paper Details
Title
Should a retailer sell its own extended warranties or resell those from the manufacturer when confronting supplier encroachment?
Published Date
Jul 2, 2020
Volume
72
Issue
9
Pages
2046 - 2058
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