Exploring the impact of short-text complexity and structure on its quality in social media

Purpose The purpose of this paper is to explore to which extent the quality of social media short text without extensions can be investigated and what are the predictors, if any, of such short text that lead to trust its content. Design/methodology/approach The paper applies a trust model to classify data collections based on metadata into four classes: Very Trusted, Trusted, Untrusted and Very Untrusted. These data are collected from the online...