Augmenting the algorithm: Emerging human-in-the-loop work configurations

Volume: 29, Issue: 2, Pages: 101614
Published: Jun 1, 2020
Abstract
null null How do configurations of humans and algorithms evolve as firms adopt artificial intelligence (AI) capabilities, and what are the implications for work and organization? We explored these questions through a two-year long case study of an organization in the international maritime trade that introduced automated algorithmic support for data analysis and prediction work. Drawing on a human–machine configuration perspective, we found that...
Paper Details
Title
Augmenting the algorithm: Emerging human-in-the-loop work configurations
Published Date
Jun 1, 2020
Volume
29
Issue
2
Pages
101614
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