Information Management in Smart Cities: Turning end users’ views into multi-item scale development, validation, and policy-making recommendations

Smart-cities research has established itself as one of the most dynamic fields in research today, accommodating scholars from diverse disciplines, including engineering and computer science as well as social sciences. Even if only tacitly, the resultant debate increasingly oscillates around how the effective use of information and communication technology (ICT) might render cities and urban space better places. This article responds to this...