The Impact of Digital-First Consultations on Workload in General Practice: Modeling Study

Volume: 22, Issue: 6, Pages: e18203 - e18203
Published: Jun 16, 2020
Abstract
Background Health services in many countries are promoting digital-first models of access to general practice based on offering online, video, or telephone consultations before a face-to-face consultation. It is claimed that this will improve access for patients and moderate the workload of doctors. However, improved access could also potentially increase doctors’ workload. Objective The aim of this study was to explore whether and under what...
Paper Details
Title
The Impact of Digital-First Consultations on Workload in General Practice: Modeling Study
Published Date
Jun 16, 2020
Volume
22
Issue
6
Pages
e18203 - e18203
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