Work process-related lead userness as an antecedent of innovative behavior and user innovation in organizations
Abstract
Recent studies have identified that employees can be lead users of their employing firm's products, and valuable sources of product innovation, residing within organizational boundaries. We extend this line of thought by recognizing that employees can be lead users with regard to internal work processes. We define work process-related lead userness (WPLU) as the extent to which employees experience unsatisfied process-related needs ahead of...
Paper Details
Title
Work process-related lead userness as an antecedent of innovative behavior and user innovation in organizations
Published Date
Jul 1, 2020
Journal
Volume
49
Issue
6
Pages
103986 - 103986
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