Dyadic Listening in Teams: Social Relations Model

Listening has powerful organizational consequences. However, studies of listening have typically focused on individual level processes. Alternatively, we hypothesized that perceptions of listening quality are inherently dyadic, positively reciprocated in dyads, and are correlated positively with intimacy, speaking ability, and helping‐organizational‐citizenship behavior, at the dyadic level. In two studies, teammates rated each other on...