Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values

The purpose of this study is to examine how and when discretionary human resource (HR) practices contribute to the emergence of job crafting behavior among employees in public organizations. The data for this research were collected from employees and managers working in wards (local level governments) in Vietnam. The results lend credence to the role of employee use of normative public values in mediating the relationship between discretionary...