Development and evaluation of an electronic hospital referral system: a human factors approach
Abstract
Coordinating care across hospitals has been identified as a patient safety risk as referrals are often paper-based and poorly documented. Electronic referral systems have the potential to improve the situation but can fail to gain uptake. We applied a human factors/ergonomics (HFE) approach to place analysis of local workflow and user engagement central to the development of a new regional electronic referral system. The intervention was...
Paper Details
Title
Development and evaluation of an electronic hospital referral system: a human factors approach
Published Date
Apr 28, 2020
Journal
Volume
63
Issue
6
Pages
710 - 723
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