Between culture and satisfaction: mediating roles of renqing perception and rules perception

Renqing is a culturally specific Chinese notion of the informal norms in society that are significantly different from the formal rules. This paper focuses on employees’ perception of renqing and of the rules in Chinese workplaces. Specifically, we define renqing (or rules) perception as the extent to which employees perceive that people’s actions in their organizations follow renqing norms (or formal rules). Conceptually and empirically, we...