Clinical empathy as emotional labor in medical work

Volume: 251, Pages: 112904 - 112904
Published: Apr 1, 2020
Abstract
The ongoing social transformation of the American healthcare system brings both structural and interpersonal changes to the delivery of healthcare. Some of these changes have been motivated by patients, who increasingly desire emotionally warm interactions with physicians. This is a departure from the detached concern that characterized physician-patient interactions in the mid-twentieth century. Concurrently, medical training continually adapts...
Paper Details
Title
Clinical empathy as emotional labor in medical work
Published Date
Apr 1, 2020
Volume
251
Pages
112904 - 112904
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