An operations readiness typology for mitigating against transitional ‘disastrous openings’ of airport infrastructure projects

This article seeks to highlight the essential readiness factors commonly engaged to prevent ‘disastrous openings’ of complex multi-stakeholder infrastructure projects. To identify these readiness factors, we undertook a survey of 724 Operations managers, Project managers and ‘Operations Readiness, Activation and Transition’ management practitioners working across four international airports in the United Arab Emirates. Data were analysed using...